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Substitution Policy

 For what reasons might my ordered gifts be substituted?

If we have a shortage of supply for the product ordered by you, then we substitute it with a different product. Though an exceptional case, but if such incidents occur, then we do take the permission of our customer or recipient before delivering it. If, due to certain unavoidable circumstances, we are unable to take the consent, the value and quality of the product will not be harmed as our service to the customers reflect our professionalism.

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